Frequently Asked Questions (FAQ)

Question 1: Is your jewelry gold plated or solid gold?
All of our jewelry pieces are made using 18K gold.
Question 2: What is the weight of a certain piece of jewelry?
Our pieces are sold per design, however if you wish to know the weight of a piece kindly send an email to info@garoboyadjian.ae with your request.
Question 3: Do you have a showroom?
We don’t have a physical showroom; we operate exclusively online.
Question 4: Do you ship worldwide?
Our website garoboyadjian.ae only ships within the UAE.
Question 5: Can you customize a special design I have in mind?
We can customize almost any design. Kindly send us your idea on WhatsApp +971 551 402 210.
Question 6: How can I check my ring size?

Kindly check our ring size guide to find your ring size.

Question 7: How long will it take for my order to be ready?
Processing Time: 1–3 business days. Shipping/Delivery Time: Approximately 3 business days.
Question 8: Do you sell engagement rings and wedding sets?

We haven't established a designated collection yet. Feel free to request a custom design for engagement rings or wedding sets on WhatsApp +971 551 402 210.

Question 9: Do you offer lifetime warranty?
We guarantee complete satisfaction on your purchase. Our lifetime warranty offers free polishing and cleaning, ring sizing, repair services including fixing clasps, soldering work as well as simple chain repairs and excludes coverage for wear and tear, loss of gemstones and product loss.
Question 1: Is your jewelry gold plated or solid gold?
All of our jewelry pieces are made using 18K gold.
Question 2: What is the weight of a certain piece of jewelry?
Our pieces are sold per design, however if you wish to know the weight of a piece kindly send an email to info@garoboyadjian.ae with your request.
Question 3: Do you have a showroom?
Yes, our showroom as well as our workshop are located in Bourj Hammoud, Lebanon.
Question 4: Do you ship worldwide?
Our website garoboyadjian.ae only ships within the UAE.
Question 5: Can you customize a special design I have in mind?
We can customize almost any design. Kindly send us your idea on WhatsApp +971 551 402 210.
Question 6: How can I check my ring size?

Kindly check our ring size guide to find your ring size.

Question 7: How long will it take for my order to be ready?
Processing Time: 1–3 business days. Shipping/Delivery Time: Approximately 3 business days.
Question 8: Do you sell engagement rings and wedding sets?

Yes sure, kindly send an email to info@garoboyadjian.com to view our engagement rings and wedding sets portfolio, or request a custom design on WhatsApp +971 551 402 210.

Question 9: Do you offer lifetime warranty?
We guarantee complete satisfaction on your purchase. Our lifetime warranty offers free polishing and cleaning, ring sizing, repair services including fixing clasps, soldering work as well as simple chain repairs and excludes coverage for wear and tear, loss of gemstones and product loss.