Privacy Policy

At Garo Boyadjian, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase on our Website from the United Arab Emirates (UAE).

By accessing or using our Website, you agree to the terms of this Privacy Policy.
We may update this policy from time to time, and any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

1. Introduction
You can browse our Website without revealing personal details. However, certain features and services may require you to provide personally identifiable information (PII), such as
when you create an account, place an order, or contact us.
2. Information We Collect
2.1 Information You Provide:
• Full name, email address, phone number, billing and shipping address
• Payment details (processed by secure third-party payment gateways)
• User-generated content in public areas
• Email communication with customer support
2.2 Non-Personal Information:
• Browser and device type
• IP address
• Time of access, pages viewed, referring URLs
• Aggregate or anonymized data collected via cookies, beacons, or analytics tools
3. Use of Information
We use your information to:
• Fulfill your orders and provide customer service
• Respond to inquiries
• Send marketing communications (with your consent)
• Improve our website, services, and user experience
• Prevent fraud and enforce our legal terms
4. Cookies and Tracking Technologies
We use cookies and similar technologies for functionality, analytics, and marketing purposes.
Third-party services such as Google Ads, Facebook, and other platforms may also collect data for customized advertising.
You can manage or disable cookies in your browser settings. By continuing to use our Website without disabling cookies, you consent to their use.
5. Payments and Financial Information
We process payments securely via Tamara, Tabby, and Stripe. Financial data is handled directly by these providers and governed by their own privacy policies. We do not store or
have direct access to your complete payment details.
6. Information Sharing
We do not sell or rent your personal data to third parties.
We may share your information with:
• Authorized service providers (e.g. payment processors, logistics partners)
• Legal or regulatory authorities when required by law
• Third parties in connection with a business transfer or restructuring
All third-party access is governed by strict confidentiality obligations.
7. Data Transfers Outside the UAE
We may process or store your data outside the UAE (e.g., in the EU or US). In such cases, we ensure appropriate safeguards are in place in accordance with the UAE Personal Data
Protection Law and applicable international standards. By using our services, you consent to such transfers.
8. Data Security
We implement reasonable technical and organizational measures to protect your data:
• Encrypted data transmission (e.g. SSL)
• Limited access to personal data
• Regular monitoring and audits
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute protection, and you use the Website at your own risk.
9. Your Rights
You may:
• Access, correct, or delete your personal information
• Withdraw consent at any time (e.g., opt out of marketing emails)
• Request data portability, restriction, or erasure (where applicable by UAE law)
To exercise these rights, please contact us at: info@garoboyadjian.ae
10. Children’s Privacy
We do not knowingly collect personal data from children under the age of 18. If you believe a child has submitted personal data, please contact us so we can delete the information.
11. Third-Party Services and Links
Our Website may contain links to external websites and services. We are not responsible for their privacy practices. Please review their privacy policies before interacting with them.
12. Social Media and Third-Party Logins
If you connect with us via social media or third-party platforms (e.g. Facebook, Google), we may collect limited data according to your permissions and their privacy policies.
13. Retention of Information
We retain personal information as long as necessary for business, legal, or regulatory purposes. Non-personal, anonymized data may be retained indefinitely.
14. Dispute Resolution
We aim to resolve disputes amicably. If unresolved, any disputes relating to this policy shall be subject to the laws and jurisdiction of Dubai, United Arab Emirates.